Your mental health is our priority, and our policies exist so we can keep things running smoothly (and so no one has to play a game of "Who Pays for the No-Show?").

🤑 Session Fees – Investing in Your Sanity

Good news: therapy is priceless! Bad news: our landlord still wants rent, so we do charge for sessions.

• Standard Sessions: $150 per session (because emotional breakthroughs are worth it).

• Initial Intake Session: $200 (extra time as we gather your history and make a solid treatment plan for you).

💡 Pro Tip: If you're using insurance, check your benefits! We’d love to say we control what your plan covers, but alas, we don't have that much power.

⏳ Cancellation & No-Show Policy – Because Time is Valuable

• Give us at least 24 hours' notice to avoid a late cancellation fee of $50.  We know that everyone is juggling busy schedules and mental loads, but giving us 24 hours notice allows us to fit another client into your slot who is waiting to be seen.  Don't worry, we know everyone makes mistakes.  Your first "oopsie" is on us.  After that, we'll have to charge.

• No-shows may result in a full session charge—because we'd much rather be helping clients than staring at an empty chair. 

• We get it—life happens! But if you keep ghosting us, we might start taking it personally (or assume you’ve been recruited by the actual Ghostbusters 👻). Continuous no-shows or last-minute cancellations may result in dismissal from services—so let’s keep the connection alive! 

💳 Payment – The Part We Can’t Ignore

• Payment is due at the time of service.

• We accept credit/debit cards and HSA/FSA.

• We require you to have a card on file and can process payments automatically so you don’t have to think about it.  If we are unsure of your deductible or copay at the time of service, we may wait to get an EOB back from your insurance to insure we charge the you the proper amount.  That amount will be charged after we receive the EOB (usually within one week of your session). 

🚨 Card Declined? No Problem (Until It Is)

• If your saved card expires or is declined, we’ll give you a friendly heads-up. No shame—we know life happens.

• However, if payment isn’t updated promptly, we may have to pause future appointments until things are squared away (because unfortunately, good vibes alone don’t pay the bills).

• Save yourself the hassle—keep your payment info fresh, like a well-watered houseplant. 🌱

📄 Insurance & Superbills – The Fun World of Paperwork

• We bill the insurances we are in-network with directly. Please see insurance section or reach out for a list of accepted insurance.

• If we’re out-of-network, we can provide a superbill, which is a fancy way of saying “a receipt your insurance might reimburse.”

📞 Communication & Boundaries – We Love You, But...

• Secure messaging is available for brief questions (not midnight existential crises—save those for your session!).

• We try to respond to appropriate need within 48 business hours, because even therapists need to sleep.

• We love hearing from you! But unless you’ve discovered the meaning of life (or a way to make laundry fold itself), let’s save the deep dives for your scheduled session. That’s your time to shine—and our time to give you our full attention! 😊 

Policies exist to keep things smooth, and we’re always happy to answer questions. Now, let’s get back to what really matters—helping you feel at ease. 😉